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Before you show up for your appointment, please take a minute to review our cancellation and refund policies. Thank you in advance for respecting our policies!

Refunds

If you are dissatisfied with a service you have received, we are happy to provide you the opportunity to return to the salon for us to redo the service. Redos are scheduled the same as regular appointments and are provided at no charge. We ask that you please call to schedule the redo within 1 week of the original service and that the redo be scheduled with the same stylist who provided the service.

We do not offer refunds on services.

Cancellations

At Honey Salon, we strive to ensure a positive and enjoyable experience for our guests and team. As a courtesy, we ask that any cancellations and rescheduling be given 48 hours ahead of your already scheduled appointment.

Any cancellation made after the 48-hour required cancellation period will be subject to a 50% charge of your service fee.

Day of cancellations or missed appointments with no courtesy call are subject to a charge in the full amount of the service.

Please note: When you receive your text/email reminder, you are required to reply “Yes” to confirm.  However, if you are unable to make your scheduled appointment, we ask that you call your stylist to cancel or reschedule.

Late cancellations and missed appointments leave gaps in the stylist’s schedules that cannot be filled without timely notice. This 48-hour courtesy notification enables us to schedule other clients, and in turn, maintains availability of services for you and other salon guests.